Please ensure Javascript is enabled for purposes of website accessibility
Photo by Patrick Fore

Articles, posts, tutorials, etc.

When I write stuff I put it here, if you'd like to read my stuff you'll come here

I work with Louisville Small Business owners to help tell their story and achieve their goals. If you know an amazing small business I can write about please send me a message!

Empowering Automation: The Rise of Intelligent Document Processing (IDP)

by Jay,

Understanding Intelligent Document Processing (IDP) Defining IDP and Its Core Technologies Intelligent Document Processing (IDP) stands at the forefront of the digital transformation journey for many organizations. It is a sophisticated blend of technologies that work in concert to extract and interpret data from a

Harnessing the Power of Virtual Agents: The Future of Customer Service

by Jay,

Revolutionizing Customer Interactions with AI Chatbots The Advent of Conversational AI in Customer Service The integration of conversational AI into customer service has marked a significant shift in how businesses interact with their clients. These AI-powered assistants are not only capable of understanding and addressing

Chatbots: Revolutionizing Customer Service with AI

by Jay,

The Evolution of Customer Service: From Human Agents to AI Chatbots The Journey from Traditional Support to AI-Driven Assistance The transition from traditional customer support to AI-driven assistance marks a significant milestone in the evolution of customer service. AI chatbots revolutionize customer service by providing

Innovations in Optical Character Recognition (OCR): Navigating a Text-Rich Future

by Jay,

The Evolution of OCR Technology From Scanned Documents to Real-Time Processing The journey of OCR technology from handling scanned documents to enabling real-time processing marks a significant leap forward. Initially, OCR was primarily used to digitize static documents, transforming them into editable formats. This process